1. Mediation is a confidential process. All messages sent via Mediate Please are so intended and to only be used for the sole purpose of finding common ground between parties who have a dispute.
2. Verbiage matters. Polite discourse, without abusive language is paramount on Mediate Please. Name-calling, swearing and other inappropriate language will not be tolerated and may result in the free mediator putting an end to the free mediation.
3. Volition is key. Parties understand that every party to a Mediate Please mediation participates voluntarily and therefore may also opt to end a mediation at any time.
4. Procedure is important. One issue should be dealt with at at time, until all points of conflict within a given dispute are resolved. Similarly, one message should be sent from each party at a time. This ensures the mediator has time to oversee the mediation's progress and intervene, if necessary, and it keeps the parties on point and steers away from any one party piling on issues, complaints or grievances.
5. Creativity is king. Enjoy racking your brain for creative solutions to the issues that have given rise to this dispute. Try to think outside of the box for alternative solutions in order to find ways to resolve your disagreements. Additionally, be prepared for your mediator to offer creative ways to resolve your dispute and remain open to potentially unconventional ways to come to a mutually beneficial compromise.
6. Right to deny services to anyone. Mediation is voluntary and so is the decision to help mediate a dispute for given clients for free. Mediate reserves the right to deny and block services to any party for any reason.
7. Contracts are gold. When a mediator has led both parties to agreement on the disputed points, a legally enforceable contract will be agreed upon. Such agreements are not confidential, unless specifically designed to be.
For a free mediation, all you need to do is download Mediate Please from the app store and begin the mediation process. Most mediations can begin with a simple sentence about the nature of the source of conflict and contact information for the party with which you have a dispute. A mediator will then initiate the mediation process between you and the person with whom you are having a dispute. The entire process that will transpire via this message conversation will be free to both you and the party with whom you are mediating!
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