What to Bring to Mediation: A Document Checklist
Mediators can't work with "he said, she said." They work with paper: the contract, the messages, the receipts, the photos. The parties who arrive with the right documents usually settle faster — sometimes in a single session — because the facts stop being arguments and start being exhibits. You don't need a filing cabinet. You need the short list below, organized so you can find any item in seconds.
The universal kit (every dispute)
Whatever your dispute is about, bring these:
- The agreement at the center of it — the signed contract, lease, purchase agreement, or written deal, including any amendments or add-ons
- Your correspondence — emails, texts, and letters between you and the other party about the problem, in date order
- Proof of what happened — photos, videos, inspection reports, or screenshots that show the condition, damage, or event in dispute
- Proof of money — receipts, invoices, bank or card statements, and payment records showing what was paid, what wasn't, and when
- Anything official — notices you sent or received, demand letters, prior complaints, or court paperwork if a case has already been filed
If a document exists only on your phone, that's fine — just make sure you can pull it up and share it during the session. And when in doubt about whether something matters, bring it. An extra document costs you nothing; the missing contract can cost you a second session.
Your timeline and your numbers
Two one-page summaries will do more for your case than a stack of loose paper:
A one-page timeline. List the key dates in order: when the agreement was made, when the problem started, what you did about it, and what happened next. Mediators consistently say a clear timeline is the single most useful thing a party can hand them.
A one-page numbers sheet. What are you claiming, line by line, and how did you calculate each figure? Bring the math, not just the total. A claim of "$4,200 in damages" is an opinion; "$1,800 deposit + $950 unpaid rent + $1,450 in repairs, per the attached invoices" is a position the other side can actually respond to.
Keep a separate private note — just for you — with your priorities and your walk-away point. That one doesn't get shared.
Landlord–tenant disputes
- The lease and any renewal or amendment
- Rent payment records or a ledger showing what's owed
- Security deposit records and any itemized deduction statement
- Move-in and move-out photos or condition reports
- Repair requests you made and the landlord's responses (or proof you sent them)
- Any notices served — late rent, lease violation, or move-out notices
Divorce and family matters
- Recent pay stubs and your most recent tax return
- Bank, retirement, and investment account statements
- A list of debts — cards, loans, balances owed
- Mortgage statements, property deeds, or vehicle titles
- Health insurance and childcare costs
- The children's current schedule and regular expenses
- Any existing court orders or prior agreements
Financial disclosure is the backbone of family mediation. Incomplete numbers are the most common reason these sessions stall.
Business disputes
- The contract, statement of work, or partnership agreement — plus amendments and change orders
- Invoices issued and records of which were paid
- Delivery, performance, or completion records
- The email thread where the dispute actually unfolded
- A short summary of the financial impact on your business, with the figures behind it
Consumer disputes
- The receipt, contract, or warranty paperwork
- Your communications with the company — support tickets, emails, chat logs, call dates
- Photos or video of the defective product or poor workmanship
- Written estimates for repair or replacement
- Card or bank records showing the charge, and any refund already given
A note on texts and screenshots
For many disputes today, the real record lives in a text thread. Screenshots are acceptable documents, but make them count:
- Capture the whole thread, not just the one message that helps you. Fragments invite arguments about context.
- Make sure dates and the other person's name or number are visible in the shot — an undated screenshot of a bubble of text proves very little.
- Export or print long threads rather than screenshotting forty screens; most phones can share a conversation as a file.
- Don't edit. Cropping out your own replies will surface eventually and costs you credibility you can't buy back.
Organizing documents for an online session
Online mediation runs on shared screens and uploaded files, so a little digital housekeeping pays off:
- One folder, plain names. "Lease-2024.pdf" beats "scan_final_v2(3).pdf." Name files so a stranger can tell what they are.
- Combine and convert. Merge related pages into single PDFs where you can, and check that scans are legible before the session — not during it.
- Send key documents in advance if your mediator asks. Reviewing paper beforehand is how a mediator walks in already understanding your dispute.
- Copies, not originals. Bring copies to share freely. Originals matter mainly for anything that will be signed at the end.
- *Know what you don't have.* If a record is missing — the other side holds it, or it never existed — say so early. It's a fact the mediator can work with, not a confession.
Platforms like MediatePlease™ let you upload your documents into the private mediation room before the session starts, so your whole checklist is in front of the mediator and the other party when it begins — no attachments scattered across email threads.
FAQ
Do I need original documents, or are copies fine? Copies are fine, and digital copies are the norm for online sessions. Keep originals of anything signed in case they're needed, but day-to-day mediation runs on clear, legible copies.
What should I bring if the other side has all the paperwork? Bring what you do have — your own messages, payment records, and a note of what's missing and who holds it. Tell the mediator before the session. Gaps in documentation come up in most disputes and rarely stop a mediation.
How much is too much? Can I over-prepare? Almost never with documents — but organize them. A focused folder with a timeline beats three hundred unlabelled pages. If the mediator can find the key contract and the key figures in under a minute, you've prepared the right amount.